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Avatel Bukit Mertajam Hotel, Bukit Mertajam
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Key details
About the Hotel
No 1B,Solok Betek 1, Taman Sri Jaya, Bukit Mertajam,
Bukit Mertajam,
Malaysia,
14000,
Penang
Avatel Bukit Mertajam is a 3-star hotel offering air-conditioned rooms equipped with modern amenities and convenient access to local attractions and shopping. The hotel features free in-room WiFi, a 24-hour front desk, and nearby transport options.
Rooms & Amenities
Rooms at Avatel Bukit Mertajam include a wardrobe, flat-screen TV, and private bathroom. Each unit provides air conditioning and bed linen, while some rooms feature a coffee machine. Guests can access free WiFi for their convenience.
Dining & Nearby Options
Dining options are available at nearby establishments, such as the Pek Kong Cheng Hawker Area, located 0.9 miles away. Additionally, guests can explore various local restaurants for diverse culinary experiences.
Leisure Activities
Leisure activities include visits to local landmarks such as St. Anne's Church, 2 miles away, and shopping opportunities at Megamall Pinang. The Bukit Mertajam Recreational Forest, 2.5 miles away, provides outdoor activities for nature enthusiasts.
Transportation & Accessibility
Transportation options include nearby bus stops like Padang Lalang (3 minutes walking) and Bukit Mertajam Bus Terminal (20 minutes walking). The hotel is situated 18.5 miles from Penang International Airport, providing accessibility for travelers.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Essential Amenities!
“The room was equipped with all the essential amenities including a fridge, hanger, and TV, making our stay comfortable and convenient.” view full review
Useful Fridge!
“Having a refrigerator in the room was a great feature, allowing us to keep our drinks cold and store snacks during our stay.” view full review
Flexible Parking!
“The open area for parking provided a flexible option, and despite being at our own risk, we felt comfortable leaving our car there.” view full review
Quick Recovery!
“The easy check-in and check-out process made our long stay hassle-free, allowing us to focus more on relaxation.” view full review
General
No smoking on site
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Security
Elevator
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Room features
Free Wi-Fi in rooms
Air conditioning
Bathroom
Free toiletries
Media
Flat-screen TV
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Location
No 1B,Solok Betek 1, Taman Sri Jaya, Bukit Mertajam,
Bukit Mertajam,
Malaysia,
14000,
Penang
Map view
No 1B,Solok Betek 1, Taman Sri Jaya, Bukit Mertajam,
Bukit Mertajam,
Malaysia,
14000,
Penang
City landmarks
1688-F8
Juru Auto City
2.2
mi
Church
St. Anne's Church
2.1
mi
Pasar
3000 ft
Surau
3000 ft
Surau Jalan Keranji
3100 ft
Pasar Pemborong Ikan 鱼商公会批发市场
3500 ft
Mosque
Surau Ibnu Sina
3800 ft
Jalan Pasar
3800 ft
Pasar Bukit Mertajam
3900 ft
Market
Bukit Mertajam Market
3900 ft
Pek Kong Cheng Hawker Area
4000 ft
Tua Pek Kong Temple
4100 ft
Mall
BM City Mall
4300 ft
Kovil Sungurumbai Nattukkottai Chettiars Sri Thendayuthapani
4800 ft
Mosque
Masjid Jamek Kebun Sireh
4800 ft
Masjid Permatang Kampung Siam
4900 ft
Masjid Jamek Permatang Kebun Sireh
4900 ft
Kuan Yin Teng
5000 ft
Parking area
Car Park
5100 ft
Sri Mangalanayagi Amman Devasthanam
1.0
mi
Church
Chinese Methodist Church Bukit Mertajam
1.1
mi
Sree Muneswar Temple
1.2
mi
Church
Bukit Mertajam Baptist Church
1.4
mi
Mosque
Masjid Bandar Perda
1.4
mi
Masjid Daerah Seberang Perai Tengah
1.4
mi
Hindu Cemetery Bukit Minyak
1.4
mi
Pertubuhan Penganut Kuan Seng Kong
1.5
mi
Mosque
Masjid Jamek Kampung Baharu
1.5
mi
St. Paul's Church
1.5
mi
Nearby
Masjid Sungai Rambai
1700 ft
Restaurants
Jaya Kopi Stall
2400 ft
40 Lorong Tembikai 1 Kawasan Perniagaan Sungai Rambai
Reviews and Ratings
Feedback from previous guests about their experience.
52%
liked the hotel and would stay again
convenient location
strong Wi-Fi
isolated area
cleanliness concerns
5.2/10
Guest rating
Rooms
5.0
Location
5.0
Service
5.4
Dining
5.0
Guest reviews
5.2/10
based on 11 reviews
6.3
6.3/10 based on 520 reviews
Alfred
United Kingdom,
June
2024
5.0/10
The hotel met some expectations but fell short in cleanliness and service. The value for money was questionable considering the room conditions and lack of proper amenities. Although efforts were made for sterilization, the overall cleanliness was not up to par.
Rooms
5.0
The room was not clean properly even after upgrading and construction work. Despite attempts at sterilization, the cleanliness was lacking.
Service
5.0
The staff forgot to provide information when asked during check out. While some staff members were nice, overall, the service was not up to standard.
Location
5.0
The hotel's location is not ideal, being next to a recycle hub and far from the airport. The surrounding area was not well-kept, impacting the cleanliness of the hotel.
Dining
5.0
There were no specific comments about the dining experience, but it can be assumed that it was average based on other areas lacking quality.
Facilities
5.0
Limited information provided about the facilities, but considering the overall experience, they are likely not exceptional.
Edith
United Kingdom,
March
2024
6.0/10
The hotel is located in a very isolated area, which keeps the room rates affordable. However, cleanliness is not up to par due to its proximity to a recycle hub. On the plus side, it is conveniently situated near my workplace with a strong Wi-Fi signal. Just note that there's a recycle factory nearby, affecting the atmosphere.
Rooms
6.0
The room was not as spacious as advertised, and there were some spiders inside. However, they were doing sterilization and ongoing upgrades/construction work.
Service
7.0
The staff were nice and accommodating, although they forgot to provide something I asked for during check-out.
Location
5.0
While the location is isolated and cleanliness may be a concern due to the recycle hub and factory, it is near my workplace with a strong Wi-Fi signal.
Dining
5.0
Facilities
7.0
No specific comments about facilities.
convenient location
isolated area
Daniel
United Kingdom,
January
2024
5.0/10
The hotel's rooms are spacious but not cleaned properly after upgrading/construction work, with some dirt and spiders present, although a deposit of RM100 is required. The service from the staff was a mix of nice and unfriendly encounters, with instances of forgetfulness regarding requests like housekeeping during check-out. The isolated location offers a cheap room rate, yet cleanliness may be compromised due to proximity to a recycle hub. On the positive side, the strong Wi-Fi signal near the workplace is a plus.
Rooms
5.0
The room was spacious but not cleaned properly after upgrading/construction work, with some dirt and spiders inside.
Service
5.0
The service provided by the staff was a mix of nice and unfriendly encounters, with occasional forgetfulness regarding requests like housekeeping.
Location
5.0
The isolated location offers a cheap room rate, but cleanliness may be compromised due to proximity to a recycle hub. However, the strong Wi-Fi signal near the workplace is a positive aspect.
Dining
5.0
Facilities
6.0
John
United Kingdom,
January
2024
5.8/10
The hotel is conveniently located near the recycle hub and is an affordable option. While cleanliness may not meet high standards, the strong Wi-Fi signal and proximity to the workplace are positives. The staff are a mix of nice and unfriendly individuals. The dining options are limited to Chinese cuisine. Good value for money overall.
Rooms
6.0
The room had a spider and was not entirely clean as expected from the app's pictures. The TV options were limited and didn't offer much entertainment.
Service
5.0
Some staff members were nice, but others were not very friendly. Housekeeping forgot to provide items upon request during check-out.
Location
7.0
The hotel's proximity to the recycle hub may not appeal to all guests, but its isolation makes it a budget-friendly choice. Good Wi-Fi signal for those working nearby.
Dining
5.0
Limited dining options with only Chinese cuisine available.
Facilities
6.0
Basic facilities provided, without any standout features.
Strong Wi-Fi
Unclean condition
Michael
United Kingdom,
December
2023
5.0/10
The hotel is quite isolated and offers a low room rate, but cleanliness is below expectations with spiders inside. The TV can get boring, and the rooms feel sticky, though spacious. Staff could be nice but lacking in friendliness, and forgetful with requested items during check-out. The location is close to a recycle hub and factories, far from the airport, making it convenient only for work purposes with a strong Wi-Fi signal. Dining options are not provided. Overall, the hotel offers a budget option with some drawbacks.
Rooms
5.0
The rooms are spacious but not properly clean, with a sticky feeling and spiders inside.
Service
5.0
Staff appears nice but lacks friendliness and forgetfulness with requests.
Location
5.0
The hotel is very isolated, close to a recycle hub and factories, far from the airport.
Dining
5.0
No dining options provided.
Facilities
5.0
Limited facilities available.
Jim
United Kingdom,
September
2023
5.8/10
The hotel room wasn't as spacious as shown in the pictures during booking and lacked proper cleanliness after the upgrading/construction work, but it was budget-friendly. The service from the staff was a mix; some were nice, while others forgot requests during check-out. The location was not ideal, being isolated and close to a recycle hub, although it had a strong Wi-Fi signal. There were no specific comments about dining, but it's worth noting that the rooms came at a lower price due to the proximity to a recycle factory.
Rooms
7.0
The rooms were not exactly spacious like the picture shown during booking and were not clean properly after upgrading/construction work, but they were cheap.
Service
6.0
The staff had a mix of experiences; some were nice, while others forgot requests during check-out.
Location
5.0
The location is very isolated, close to a recycle hub, and opposite a recycle factory, but it's near a workplace and has a strong Wi-Fi signal.
Dining
6.0
Facilities
6.0
Ralph
United Kingdom,
September
2023
5.0/10
The hotel is situated in an isolated area, offering affordable rates but with cleanliness concerns. Although the location may not meet cleanliness standards, it is conveniently close to a work hub with a strong Wi-Fi signal.
Rooms
5.0
The rooms felt sticky and not thoroughly cleaned, with spider sightings, but the ongoing sterilization efforts were noticeable post-upgrading and construction work.
Service
6.0
The staff were nice, although there were instances where they forgot to provide requested items during check-out, impacting the overall friendliness of the service.
Location
5.0
Despite the cleanliness challenges, the hotel's isolated location offers affordable rates and proximity to a work hub with a strong Wi-Fi signal but may not meet cleanliness expectations due to its proximity to a recycling hub and factory.
Dining
5.0
The dining experience did not have specific feedback provided, suggesting a neutral or unremarkable dining experience.
Facilities
5.0
Tim
United Kingdom,
August
2023
5.0/10
The hotel location is not ideal, being next to a recycle hub, but it's isolated and offers budget-friendly rooms. The cleanliness falls short, and the staff can be hit or miss. On the bright side, it's near the workplace with strong Wi-Fi signal.
Rooms
5.0
The room was not in totally clean condition and had spiders inside, making it sticky and not properly cleaned.
Service
5.0
The staff forgot to provide information when asked during check out; however, the housekeeping staff were nice.
Location
5.0
The hotel is located next to a recycle hub, which affects cleanliness, but it's near the workplace with a strong Wi-Fi signal.
Dining
6.0
No specific comments on dining provided.
Facilities
5.0
Peter
United Kingdom,
August
2023
5.0/10
The hotel might not meet everyone's expectations due to cleanliness and isolation, but it offers good value for money and convenience. The staff are polite but can forget your requests, and the dining options are limited. However, the strong Wi-Fi and proximity to workplaces could be appealing.
Rooms
5.0
The rooms had an unpleasant smell and were not as clean as expected, with spiders inside.
Service
6.0
While the staff were nice, there were instances of forgetfulness when asked for assistance.
Location
5.0
The hotel's isolated location may deter some, but it is near workplaces and has a strong Wi-Fi signal.
Dining
5.0
Limited dining options, only offering fried fish.
Facilities
5.0
Basic facilities provided with no standout amenities.
Amanda
United Kingdom,
May
2023
5.4/10
The hotel offers a spacious and comfortable stay with some room for improvement. The staff is mostly nice but could be more attentive. The location is convenient for work but lacks cleanliness. The dining options are limited, and the facilities could use some upgrades.
Rooms
7.0
I found a spider inside the room, which made me a bit uncomfortable. However, the room itself was spacious and provided a comfortable stay.
Service
6.0
The staff was friendly overall, but they forgot to provide something I asked for during check-out, which was a bit disappointing.
Location
5.0
The hotel is very isolated, which explains the lower room rate. It's near my workplace, but being next to a recycle hub affects the cleanliness.
Dining
5.0
The dining options were limited, and I didn't have a great experience with the biscuits provided.
Facilities
5.0
The facilities are average, and there is room for improvement in terms of upgrades to enhance the overall guest experience.